Privacy Policy

Effective Date: August 2025

Please read this policy carefully to understand how we handle your personal data. It should be read alongside our Terms and Conditions, which apply to your use of Al-Bannay Holding Company’s website.
This Privacy Policy is designed to help you understand how we collect, use, and store your data. It is subject to change, and we are committed to notifying you of any updates or modifications.
We reserve the right to amend this policy at any time.
The Privacy Policy is available in both Arabic and English. In case of any conflict between the two versions, the Arabic version shall prevail.

General Privacy Principles

We follow these principles when collecting personal data through Al-Bannay Holding Company’s website:

Publish this policy to clarify our practices.
Collect and use your personal data solely for legitimate purposes as outlined in this policy.
Take appropriate measures to ensure your personal data is reliable, accurate, complete, and up to date.
Process your personal data in accordance with the purposes for which it was collected or those you have agreed to.
Treat your personal data as confidential and protect it with adequate safeguards when disclosed to third parties.

Data Collection

We use various methods to collect personal data, such as:

Automated technologies or interactions: While you interact with our website, we may automatically collect technical data about your devices, browsing actions, and usage patterns, including IP address, Internet Service Provider, referral and exit pages, device identifiers, advertising ID, operating system, plugin types, date and time, click counts, usage data, and network-connected device information.

Data Sharing

We may share your personal data with third parties in the following situations:

With your consent for marketing purposes (subject to their privacy policies).
To comply with laws, legal requests, or court orders.
To protect our rights, property, and enforce agreements.
To protect your safety or that of our employees, agents, or customers from suspected fraud, illegal activities, or potential threats.
With fraud prevention partners to detect and verify fraudulent activity.
With service management partners to provide customer service and improve operations.
With marketing tool partners to enable our marketing efforts.

We may also disclose your data during a merger, acquisition, reorganization, asset sale, joint venture, or similar transaction. New owners may use your data as described in this policy.

Data Retention

Al-Bannay Holding Company retains personal data for as long as necessary to fulfill the purposes for which it was collected, or for internal analytics, security enhancement, service improvements, or legal compliance.

Retention periods depend on:

Nature and sensitivity of the data.
Duration of service provision or business operations.
Account activity duration.
Applicable legal requirements.

Data Protection

We prioritize the security of your data by storing it on secured servers and implementing necessary cybersecurity measures to prevent loss, damage, unauthorized access, or unlawful use.

However, no system can guarantee 100% protection. We commit to maintaining confidentiality and not disclosing your data except as outlined in this policy.

Managing Your Privacy

You play a vital role in protecting your personal data. We are not responsible for any consequences arising from your failure to maintain its confidentiality.

Policy Changes

We reserve the right to amend or update this policy at any time to reflect current practices or regulatory requirements. When changes are made, we will publish the updated version on this page.

By continuing to use our website after updates are posted, you expressly agree to the revised policy.